Help & contact
Stuck mid-hire, wondering about a charge, or just have a question — we're here.
Contact us
Call 0800 250 081 or email hire@scissorandboom.co.nz — we monitor both during business hours, seven days.
If check-in or check-out won't complete, use the retry button on that screen first — it resolves most cases. Our team is alerted automatically whenever a retry fails.
Send us a message
Log in to send a message tied to your account, or just email us at the address above.